This is my first time purchasing Susumuya teapot online directly from Japan. Considering Covid situation the delivery is much faster than postal service in Melbourne and I'd be sure to order more from Shokunin as I'm quite happy with customer care and quality teapot.
E.L. from Melbourne, Australia
Thank you for shipping out the products so quickly. I'm excited to receive them! I'm sure will come back to you guys. I've received the products. The products are very well made and the way you guys packing and wrapping them are exceptional! These little details will make me want to come back to the store. Thanks again and wish you guys success.
K.H. from USA
I received my order and it was more than satisfactory. Everything from the packaging to the product itself was thoughtfully prepared and I couldn't be happier with my experience. Thank you so much.
T.R. from USA
My teapot arrived and is absolutely BEAUTIFUL! I love it so much. I use it every day and it brings me joy. I thought delivery might take a while coming to Australia but it was very fast. Thank you and have a nice day!
M.O. from Australia
I am astounded and delighted that all of my (very well packed) items arrived this morning in London 36 hours after being sent from you in Kyoto! I look forward to many years of use from them. Thanks again for the great service. I am satisfied with the products. I have noticed that the teacups do show some slight lines in the porcelain with use of green tea but that, I expect, is a natural feature of use. The teapot and nuts bowl also are looking very well and getting daily use! I will definitely drop by the shop the next time I visit Kyoto.
M.D. from UK
Susumuya
A tea shop founded in Kagoshima in 2012 by Mr. Kotaro Shinbara, who was born in a long-established wholesale store in Satsuma that has been engaged in the tea industry for generations after generations. He is also a grandson of Mr. Nijiro Shinbara who's known as the "Father of Kagoshima Tea."
