Thank you for following up with the purchase. The customer service is impeccable. I am extremely satisfied with both the products and the service.
I found out abt Siwa many years back in Japan, however, recently I wasn't able to find Siwa's products in brick-and-mortar stores. I was elated to find out that the products are available online.
I am so glad, the quality of the products is still of high standards and fashionable.
Please keep up the good work and looking forward to more awesome items in the future.
Thank you so much.
I.K. from Singapore
I am quite satisfied with the two bags I ordered. They fulfill totally my expectations. I like and use them a lot.
C.N. from Switzerland
The products are perfect. Exactly as described and packed professionally. I am 100% satisfied with the sake cups and the bag, And I will definitely order more. The shipping is probably the best I have had in my experience. Fast, professional, using the best carrier (DHL).
If I could give you 6* out of 5*, I would!
Ryan from Singapore
I'd like to express my gratitude to Shokunin.com for offering me such a pleasant shopping experience overseas. Your handicrafts have been favourble, and I look forward to visiting your store once again when the borders reopen.
C.H. from Taiwan
Terrific service. Great product. So happy a Japanese friend (who had given me the little red zippered purselet a few years ago) found how I could another one.
J.C. from USA
Thank you for making such wonderful and environmentally sustainable products. They are absolutely lovely!
Thomas from Singapore
Hello! Thank you for reaching out, we enjoyed the product very much, it made a lovely Christmas present for my wife who was surprised and delighted. She did not think they looked comfortable at first, but after wearing them she fell in love :)
S.M. from USA
The products arrived much faster than I expected, and are in great condition. I am enjoying them very much. Thank you for your services. Looking forward to purchasing again in the future.
C.C. from USA
Thank you for the timely delivery, the items arrived in a well-packaged and secure method. It's a delight to be able to enjoy these Japanese made products during these precarious pandemic times. Excellent craftsmanship and tradition to be shared and cherished for an enduring period of time. Appreciate the congenial working relationship between local family-run businesses and the shop. Wish the team all the best, grateful for the carefully curated selection of products.
J.L. from Hong Kong
I enjoy each item immensely. They are indeed carefully and exceptionally made items. I may make future purchases!
J.M. from UAE
I am greatly enjoying the Siwa. Thank you. I have been using Siwa products for years now. They are as wonderful to the sight and touch when you first buy them, as they are unique after years of wearing in. Also very functional as they are light-weighted but incredibly resistant. I also very much enjoyed Shokunin's professional and friendly service, fast delivery, and the extra human touch. Definitely will be back.
L.F. from China
I am very pleased with all the products I have bought from Shokunin. They are consistently of the highest quality, beautifully made and a pleasure to use. Thank you very much.
S.G. from UK
We have received the goods today, thank you, the items arrive all safely. They are really beautiful, thank you very much! Have a nice weekend!
S.C. from Sweden
Thank you for your email and my recent order. It's beautiful quality and I'm very happy with it, as well as your communication throughout my order process - very efficient and much appreciated! Thank you again for a seamless ordering process and representing such a carefully considered brand like SIWA. I can't find them here in Australia so it was a pleasure to see you stocking so much of their pieces. I hope to visit you myself when I come to Japan!
M.M. from Perth, Western Australia
Thank you so much Shokunin! I would like to thank you for making such beautifully crafted Japanese products available to the world! Your selection is wonderful and I hope to purchase more items in the future. Thank you for the wonderful customer service and extremely fast shipping at reasonable prices! If there's any feedback, it would be to allow customers to search your products by category on your website - it may make it easier for customers to find what they are looking for :)
L.C. from Australia
I am delighted with my overnight bag and it arrived very well packed and in great condition. The colour is exactly as it appeared on your website. Japan Post also very good at tracking the package and communication from you and them excellent. By the way I originally saw one of the bags in the Japan Centre in Kensington, London and that led to my purchase with you. Very kind regards.
M.W. from UK
Simple and functional design. The Siwa slippers are very light and comfortable shoes. They have enough cushions to wear barefoot, and the paper-fiber materials are resistant to tear and water damages. These slippers have been perfect for my hardwood floors. I always love Fukasawa's minimalistic, timeless designs.
M.K. from USA
Thanks a lot for your kind information. Yeah, today I received the items from NOUSAKU and SIWA. Love a lot the products combine design and traditional handmade crafts' techniques so there's no dobut really feel happy ( a bit regret for not having been ordered the Siwa wallet together > <) P.S. Such a pitty that the store of NOUSAKU in Milan has been closed. Last time I bought a wind chime from them as a gift for my mother. Also saw their works in the exhibition promoting asian design and handcrafts during the Milan design week last year... Still looking forward to seeing more of Asian handmade products to astonish the European ;P Sincerely hope that both Shokunin.com and handmade manufacturers like NOUSAKU and SIWA a very prosperous future.
W.L. from Italy
Thank you! It arrived. It's beautiful!
A.C. from Italy
Thank you very much for your perfect service!! This was my first time to place an order with a company located in Asia and I felt nervous about doing so. But, as soon as I placed my order, your email communication was excellent, so I no longer worried about my order. Then, to my surprise I was able to easily track my order which was very helpful. My package arrived today in perfect condition because the merchandise was packed very well and so neatly. I am a very happy customer. Thank you so much.
P.C. from USA
I would like to let you know that I have received the package and am speechless for the beauty of these products. I will be placing another order in the next coming days because I believe these are the perfect holiday gift for my close friends and family:)
I also would like to thank you for your unparalleled customer service and attention/care for your customer. I have nothing but complimentary things to say regarding your business and products and it makes me happy to support brands like yours. You will be seeing a lot of me
in the future:)! ありがとう
S.M. from USA
I am very pleased with the products, and I've been telling lots of my friends about them. The goods arrived in good condition, and I really appreciate that you wrote my request on the packing slip.
M.K. from Australia
Siwa, made in 2008, utilizes "Naoron," an unbreakable paper developed by the paper-sliding-door manufacturer, Onao, and is designed by the industrial designer, Mr. Naoto Fukasawa. Siwa products are currently sold in more than 20 countries.
